Collection Support & Digital Initiatives Manager at Whatcom County Library System
July 2012 - December 2013
Managed Collection Support & Digital Initiatives, a department of 11 made up of five cross-functional teams: cataloging, processing, acquisitions, interlibrary loan and collection maintenance. Responsible for sustaining technical services workflows and providing online catalog and mobile app direction and support. Contributed to research, vendor relations, negotiation, contracting and technical support for physical media acquisitions interfaces and electronic resources. Nurtured connections between the Library's distribution, technical services, and IT departments. Provided direct technical support to patrons and staff for integrated library system, online catalog, and interlibrary loan issues. Collaborated with community partners on projects of mutual interest, including the Washington State Library mobile app advisory group and eBook/eAudiobook consortium.
Organizer at Bellingham Drupal Users Group
2010 - 2013
Web Systems Analyst at Western Washington University
October 2008 - June 2012
Drupal developer and web analyst for the Integrated Laboratory Network, an NSF-funded online initiative investigating the provision of remote access over the Web to high-end scientific instrumentation for high school, college and community college students. Member of development team for WWU's website redesign project. Also provided support and administration for Blackboard online course management system, Blackboard Collaborate, and other online tools for use in web-delivered and blended courses.
Public Services Assistant (On Call) at Whatcom County Library System
August 2004 - December 2008
As an on-call PSA, I joyfully assisted patrons in finding materials, checking out items, and looking for information at the Reference desk and on the Internet.
Web Developer at Self-Employed
May 2003 - October 2008
Web Assistant at Whatcom County Library System
December 2007 - June 2008
Assisting the Webmaster with content design including reference and help pages, modifications to graphics, and planning for CMS conversion.
Web Editor, Centre for Health and Environment Research at University of British Columbia
May 2007 - April 2008
TypeWell Interpreter at Western Washington University, Whatcom Community College
September 2006 - April 2008
Provided classroom interpretation for deaf and hard of hearing students using the computer-based Typewell system, which utilizes peer-to-peer wireless technology between interpreter and client laptops to convey what is being said (by professors, students, on film soundtracks, etc.) to a deaf or hard of hearing student.
Graduate Student - MLIS Program at University of British Columbia SLAIS
2006 - 2008
UBC School of Library, Archival and Information Studies
Principal at Spinwire Creative New Media
April 1994 - May 2003
Project management, Macromedia Director/Lingo application design and programming, web design and programming, database integration, business management, marketing, CFO (Chief Fun Officer).
Systems Manager at Seattle Weekly
1989 - 1993
Network systems management, Novell Netware system administration, network design, database development and management, technical support, training, phone response system administration.
Information Systems Administrator at Seattle Housing Authority
1987 - 1989
PC network management, network design, Novell Netware systems administration, technical support and training.